The Details
Date Retainer
Sweet Lois will require a non-refundable deposit to retain your date on our calendar. Orders are considered secured, once the deposit has been made. The deposit is not refundable in the event of a cancellation.
Payments
Sweet Lois requires the balance of your order to be paid within 48 hours of the due date, for all non wedding orders.
Wedding orders payments in full, are due 14 days prior to the event date.
Orders placed with due dates within two weeks, will be required to render full payment at time of ordering.
Delivery/ Pick-up
There will be a delivery fee of $25 for all non-wedding cake deliveries within a 18 mile radius.
Wedding and Large special occasion cakes will have a $75 delivery and set up fee.
All large cakes must be delivered.
Pickup is available, and will be discussed at time of ordering.
Cancellations
In the event your order is cancelled, the deposit is non refundable. We secure deposits so that we can properly block off that date from other orders.
FAQs
Can I send someone to pick the cake up?
You may send a representative to pick the cake up, but a release will need to be signed. Sweet Lois is not responsible for any issues while in transit.
Do you do fondant cakes?
At this time, we only offer bespoke buttercream cakes.
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